Volunteer with us!

Volunteer Perks

YOUR TIME.
MORE LIVE
MUSIC.

Volunteer. Earn credits. See more concerts.

When you volunteer with us, you'll earn show credits that can be used toward eligible performances.

And because we're building one Front of House community, your volunteer opportunities extend across both the Ottawa Symphony Orchestra and Ottawa Pops Orchestra.

Ottawa Symphony Orchestra Ottawa Pops Orchestra

Show credits are subject to ticket availability and eligible performances.

Volunteer with the Ottawa Symphony Orchestra

You can help make our concerts possible! As a volunteer, you’ll play an active role in creating a great experience for our audiences and musicians alike.

Depending on your interests, you might:

  • Welcome audiences as part of our front-of-house team

  • Support box office and concessions

  • Lend a hand with stage management and backstage needs

  • Take on other roles that keep the music flowing smoothly

Ready to join the team? Fill out our Volunteer Form today.

Questions? Contact Mathieu Roy at mroy@ottawasymphony.com.

Join the Team

HOW YOU
CAN HELP.

There's a place for everyone on our Front of House team. No previous orchestra or event experience is required. We'll provide the information and training you need.

Welcome &
Patron Services

Be one of the first people our audience meets. Welcome patrons, answer questions and help direct guests throughout the venue.

Ushers &
Accessibility

Help patrons find their seats, support accessible seating needs and assist with audience movement before, during and after the performance.

Box Office &
Ticket Scanning

Welcome patrons at the entrance and scan digital or printed tickets using Showpass. Training is provided before your shift.

Bar &
Concessions

Help serve drinks and snacks before the concert and during intermission. Some bar responsibilities require Smart Serve certification.

Merchandise &
Sales

Help patrons with merchandise, special initiatives and other sales taking place at performances.

Event
Support

Help our Front of House team with programs, signage, setup and other concert-day needs.

OSO + OPO

ONE FRONT OF
HOUSE COMMUNITY.

The Ottawa Symphony Orchestra and Ottawa Pops Orchestra are working together to create a more consistent Front of House experience at Carleton Dominion-Chalmers Centre.

Volunteers can participate with both OSO and OPO, giving you more opportunities to get involved throughout the season.

The experience is largely the same across both orchestras: welcoming patrons, scanning tickets, helping guests find their seats, answering questions and supporting a great concert experience.

What changes between orchestras?

Tickets
Scanned using the Showpass box office system.
Dress
White dress shirt and black dress pants.
Tickets
Scanned using the Tuxedo box office system.
Dress
Smart black clothes with a provided “I'm with the band” T-shirt.

New to Tuxedo or Showpass? No problem. We'll provide the instructions and event-specific information you need before your shift.